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Privacy Policy

CRM Distribution Ltd ("we," "our," "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [www.crmdistribution.co.uk] (the "Site"), interact with us, or purchase our products and services.

1. Information We Collect
We may collect and process the following data about you:
 

  • Personal Information: Such as your name, address, email address, phone number, and payment details when you place an order or contact us through the Site.

  • Technical Data: Including your IP address, browser type, operating system, and details about your visit to the Site, such as pages viewed and the time spent on each page.

  • Usage Data: Information about how you use our Site and services.

  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.


2. How We Use Your Information
We use the information we collect in the following ways:
 

  • To Provide Services: Processing your orders, delivering products, and managing payments.

  • To Improve Our Services: Analyzing data to improve our products, services, and user experience.

  • To Communicate With You: Sending you information about your account, orders, or changes to our policies, as well as responding to your inquiries.

  • Marketing: Sending promotional emails about new products, special offers, or other information we think you may find interesting (only if you have opted in to receive such communications).​

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3. Sharing Your Information
We may share your information with:
 

  • Service Providers: Third parties who assist us in operating our business, such as payment processors, delivery services, and IT support.

  • Compliance with Legal Obligations: If required to do so by law or in response to legal proceedings.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the new owners.

 

4. Data Security
We are committed to ensuring that your information is secure. We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

5. Your Rights
You have the following rights concerning your personal data:
 

  • Access: You can request a copy of the personal information we hold about you.

  • Correction: You can ask us to correct any inaccuracies in your personal data.

  • Deletion: You can request that we delete your personal information, subject to certain conditions.

  • Objection: You can object to the processing of your personal data in some circumstances.

  • Withdraw Consent: You can withdraw your consent to receive marketing communications at any time by following the unsubscribe link in the email or contacting us directly.

 

6. Cookies
Our Site uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze web traffic and tailor our services to your needs. You can control the use of cookies through your browser settings.

7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you via email. Please review this policy periodically for any updates.

8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

CRM Distribution Ltd
61 Bridge Street, Kington, HR5 3DJ
Email: hello@crmdistribution.co.uk
Phone: 07852234572

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